Privacy Policy

Information we process

• Account information: name, email, phone number where supplied, account role, and a password hash used for authentication.
• Delivery information: pickup and destination addresses, coordinates, delivery instructions, order status, messages, feedback, photos, documents and recipient signatures.
• Driver information: vehicle and license details, identification or registration documents you upload, duty-status records, daily signatures, vehicle checks and support messages.
• Precise or approximate location when permission is granted and location features are used. Online drivers share location with dispatch for tracking and ETAs; proof of delivery and safety events may also include location.
• Camera and selected photo/file content when you capture proof of delivery, scan a document, record a safety clip or upload a file. Safety monitoring may use GPS speed and motion-sensor readings.
• Bluetooth peripheral information when you use device discovery or pairing. Current pairing does not provide production automatic PT30 engine logging.
• Payment references, invoice status and payment-method summaries. Card details are handled through the selected payment provider's hosted payment flow.
• Session cookies, browser notification subscriptions if enabled, and operational server logs needed to run and protect the service.

How information is used and shared

We use information to authenticate accounts, assign deliveries, show tracking and ETAs, record delivery evidence, manage invoices, support drivers, and protect the service. Fleet administrators and dispatchers can access relevant driver and delivery records. Assigned drivers receive information needed for their deliveries. Anyone given a delivery tracking link can see the limited tracking information for that delivery; share these links carefully.

Hosting providers process stored information. Map, routing and geocoding services receive the coordinates, route points or address searches needed to provide maps and routes. Stripe or Square processes payments when configured. Email, SMS or notification providers process delivery details needed to send enabled messages. Information may also be disclosed when required by law or to resolve fraud, security incidents or legal claims.

The app does not include advertising features. Personal and sensitive information is not offered for sale. Changing providers or enabling new data uses requires updating these disclosures and the Play Store Data safety declaration.

Permissions and your choices

Location, camera, selected media and Bluetooth features use device permissions. You can change these permissions in device settings; the affected features may then be unavailable. This Android release does not request background location permission. Driver location sharing runs while online and pauses when the app is not active. Notification preferences can be changed in your profile. You can sign out to end your session.

Retention and account deletion

Account data is retained while your account is active. Our standard retention schedule is six months for duty logs and supporting certifications, 24 months after completion for delivery records and proof of delivery, 90 days for optional safety video, and seven years for invoices and payment records. Longer periods apply when a legal requirement or an active dispute requires it. Administrators review expiry and deletion requests to apply this schedule. Verified deletion requests are handled within 30 days, or we explain a lawful reason for additional time. You can request deletion of your account and associated personal data from the app's Profile menu or the account-deletion page. Uninstalling the app does not delete your account. We verify account ownership before carrying out a request.

Deletion removes account access and personal information that no longer needs to be retained. Some delivery, payment, safety or driver records may need to be retained for legal obligations, fraud prevention, or an unresolved dispute. Where US carrier recordkeeping rules apply, duty logs may require at least six months of retention. The administrator must identify any retained categories, the reason and the applicable expiry when fulfilling your request. Contact us for the retention period that applies to your fleet or transaction. A deletion request is a request for account and data removal, not merely temporary account suspension.

Security and international processing

The production app connects over HTTPS and uses password hashing and role-based access controls. No storage or transmission method guarantees absolute security. Information may be processed where our hosting and service providers operate, including outside your state or country.

Children and policy changes

Bravo Logz is intended for business delivery and driver use, not for children. We will publish changes to this policy on this page with an updated effective date. For access, correction, deletion or other privacy requests, contact jadha50@gmail.com.